Meta Platforms is rolling out new software to monitor how its employees use computers, as part of a wider effort to strengthen its artificial intelligence systems and automate workplace tasks, according to internal communications seen by Reuters.
The tool, known as the Model Capability Initiative (MCI), is being installed on the computers of US-based staff. It records mouse movements, clicks and keystrokes across work-related applications and websites. The system can also capture occasional screenshots of employees’ screens to help train the company’s AI models.
According to an internal memo shared within Meta’s AI research teams, the initiative is designed to address gaps in how machines replicate human interaction with computers. Tasks such as navigating menus, selecting options from dropdown lists and using keyboard shortcuts remain difficult for AI systems to master. By collecting real-world usage data, the company aims to improve performance in these areas.
“This is where all Meta employees can help our models get better simply by doing their daily work,” the memo said.
The move forms part of a broader push by Meta to integrate artificial intelligence more deeply into its operations. Chief Technology Officer Andrew Bosworth told staff in a separate note that the company would expand internal data collection under a programme now called the Agent Transformation Accelerator. The goal is to build AI agents capable of carrying out routine tasks with minimal human involvement.
Bosworth described a future in which automated systems handle most work, while employees focus on guiding and improving those systems. “Our agents primarily do the work and our role is to direct, review and help them improve,” he said.
A spokesperson for Meta, Andy Stone, said the data gathered through MCI would be used solely for training AI models and not for evaluating employee performance. He added that safeguards are in place to protect sensitive information, though details were not disclosed.
The initiative comes as major technology companies increase investment in AI tools capable of handling complex processes such as software development and data management. Meta has already encouraged staff to rely more on AI agents for coding and other tasks, even if it initially slows productivity.
The company is also restructuring its workforce to align with these changes. Plans are in place to cut around 10 per cent of its global workforce starting in May, with further reductions under consideration later in the year. Internally, Meta has begun consolidating roles under a broader “AI builder” designation and shifting engineers into specialised teams focused on applied AI development.
The latest steps highlight how rapidly artificial intelligence is reshaping the tech industry, raising questions about workplace monitoring, data use and the future role of human employees in increasingly automated environments.
