A new initiative in the UAE will eliminate the need for federal employees to provide salary certificates when accessing banking services, thanks to a direct digital integration model. The partnership, announced on Sunday by the Federal Authority for Government Human Resources (FAHR) and Emirates NBD, is set to benefit over 45,000 federal employees across more than 50 government entities.
The groundbreaking system enables the “seamless extraction” of salary information through digital channels, removing the manual process of obtaining and submitting salary certificates. This innovative approach aims to simplify banking processes and improve service efficiency for federal employees.
“This partnership reflects our commitment to harnessing technology for government services and enhancing the customer experience,” said a representative from FAHR. The integration not only streamlines processes but also reduces administrative burdens, aligning with the UAE’s broader digital transformation goals.
While Emirates NBD is the first bank to adopt the system, plans are underway to expand the program to include additional national banks and service providers, broadening its reach and impact. The initiative highlights a collaborative effort to integrate public and private sectors in delivering enhanced services to UAE government employees.
The new system is expected to significantly reduce processing times for financial transactions, such as loan applications and account openings. By eliminating the need for traditional documentation, the model enhances operational efficiency and provides federal employees with faster access to essential banking services.
The move also aligns with the UAE’s vision of adopting smart government solutions, leveraging digital technologies to improve service delivery and ensure sustainability. Officials have emphasized that such initiatives are integral to fostering a tech-driven economy and improving the quality of life for citizens and residents.
“This is a step forward in our journey toward fully automated government services,” said an Emirates NBD spokesperson. “We are proud to partner with FAHR to pioneer this digital integration, which will streamline the customer experience and set a benchmark for future collaborations.”
The partnership has been widely welcomed, with experts praising its potential to enhance convenience and promote the adoption of digital solutions in the financial and government sectors.
The initiative represents another milestone in the UAE’s ongoing efforts to modernize its public services, with more announcements expected as additional banks and service providers join the program in the coming months.
