Hybrid Working Emerges as Preferred Model as Employee Expectations Shift

Flexible working is fast becoming a standard feature of modern workplaces, with hybrid arrangements reshaping how employees and businesses approach productivity, wellbeing and office space. Hybrid working, which blends remote work with time spent in shared or traditional offices, is increasingly seen as a practical way for employees to balance professional responsibilities with personal lives.

By cutting daily commute times and allowing greater control over schedules, hybrid work has been linked to improved job satisfaction and reduced stress. Workers are using the extra time gained to focus on family commitments, exercise and rest, while employers report higher engagement and retention.

Research by the International Workplace Group (IWG), which operates brands including Regus and Spaces, highlights the scale of the shift. The study found that 82 per cent of workers felt happier and more motivated with flexible workspace options, while 55 per cent reported lower stress levels. Nearly three-quarters of respondents said they preferred hybrid arrangements even if a traditional office role offered higher pay, and 88 per cent identified flexibility as a top factor when considering new jobs.

“Employees have realised they’ve been wasting time commuting when they don’t need to be in an office,” said IWG founder and chief executive Mark Dixon. “Businesses are also recognising that a hybrid model creates more engaged employees while delivering meaningful cost savings.”

The rise of hybrid working is also changing the role of corporate headquarters. Large, fixed offices are giving way to smaller, higher-quality spaces designed for collaboration, meetings and creative work. Companies are reducing their real estate footprint as leases expire, opting for flexible hubs that better match how teams now operate.

“It’s not enough to simply bring people into a building and expect collaboration to happen,” Dixon said. “Organisations focused on innovation are investing in workspaces that encourage interaction and idea-sharing.”

Hybrid models are also expanding access to work for parents, older employees and neurodiverse professionals. According to IWG, almost half of parents believe flexible work could ease childcare pressures during school holidays. At the same time, adaptable environments are helping businesses retain experienced workers as the global workforce ages.

Environmental considerations are also driving adoption. IWG research suggests hybrid working could significantly cut urban carbon emissions by reducing commuting and energy use in large offices. “Providing people with the choice to work closer to where they live is one of the most impactful environmental changes companies can make,” Dixon said.

As employee priorities continue to shift, hybrid working is increasingly viewed not as a perk, but as a core expectation shaping the future of work.