Huawei recently concluded its HUAWEI Service Open Day at the Authorized Service Center in Al Karama, Dubai, drawing a crowd of technology enthusiasts, Huawei fans, and social media influencers. The event highlighted Huawei’s commitment to providing exceptional customer service while celebrating the ongoing HUAWEI Service Giving Season, which runs until December 31, 2024.
A Packed Day of Activities
The Service Open Day offered a range of interactive activities and special promotions designed to enhance the customer experience:
- Labour-Free Repairs: Attendees benefitted from a waiver on Dh79 labour charges, paying only for parts required for repairs.
- Complimentary Screen Protector Installations: Free installations ensured added device protection for visitors.
- Device Maintenance Services: Affordable battery replacements and PC system reinstallations allowed participants to keep their devices in top condition.
- Exciting Giveaways: Lucky draws provided attendees with the chance to win premium Huawei products, such as the HUAWEI MatePad 11.5″, HUAWEI WATCH GT 5 Pro, and HUAWEI WATCH FIT 3.
- Social Media Engagement: The “Tag & Win” activity encouraged fans to share their experiences online using the hashtag #HuaweiServiceOpenDay for an opportunity to win exclusive prizes.
Popular social media influencers Sonia Kamran and Sally Serdaneh were among the attendees, adding a touch of celebrity appeal to the festivities and interacting with over 150 Huawei fans.
HUAWEI Service Giving Season: Exclusive Benefits
The Service Open Day is part of the broader HUAWEI Service Giving Season, which offers a variety of benefits to Huawei users across Dubai and Abu Dhabi:
- Out-of-Warranty Repairs Without Labour Charges: Services such as screen replacements are available at reduced costs.
- Free Screen Protectors: Provided on a first-come, first-served basis.
- Affordable Battery Replacements: Genuine battery replacements are available for just Dh49.
- Complimentary Seasonal Gifts: Customers receive special tokens after repairs.
- Free PC Operating System Reinstallation: Offered for devices purchased within the last five years.
Additionally, HUAWEI Care+ discounts are available for a range of products, including wearables like the WATCH GT 5, smartphones from the Pura 70 Series, and FreeClip audio devices.
Commitment to Customer Satisfaction
These initiatives underscore Huawei’s dedication to fostering long-term relationships with its users and ensuring their devices remain in excellent condition. By offering cost-effective repair solutions and exclusive perks, Huawei continues to prioritize customer satisfaction.
Residents in Dubai and Abu Dhabi can take advantage of these limited-time offers by visiting HUAWEI Authorized Service Centers before the Service Giving Season concludes on December 31, 2024.